Product

Everything you need to run a calmer front desk

From the first check-in to the last patient of the day, Queuro keeps queues moving, staff informed, and patients calm.

Check-in

Self-service check-in

Kiosk, QR & web check-in

Patients join the queue from a lobby kiosk, a QR code, or their own phone — no app download required.

Instant digital tokens

Every visit gets a token number and estimated wait time the moment they check in.

Pre-registration support

Patients can register key details ahead of time to speed up the desk when they arrive.

Scheduling

Smart appointment queues

Blended walk-in + appointment flow

Fair, configurable priority rules balance scheduled visits with walk-ins.

Doctor & resource calendars

Match patient flow to doctor availability and room capacity automatically.

No-show & delay handling

Automatic re-sequencing keeps the queue moving when a visit runs long or a patient doesn't show.

Communication

Real-time patient updates

SMS & on-screen alerts

Patients know exactly when it's their turn, whether they're in the lobby or nearby.

Live wait-time estimates

Estimates update in real time as the queue moves, reducing front-desk questions.

Waiting room displays

Clear queue-call screens for lobbies, labs, and pharmacy counters.

Insights

Operational dashboards

Live wait-time & load view

See bottlenecks the moment they happen, by counter, department, or branch.

Historical reporting

Track trends over days, weeks, and months to plan staffing and capacity.

Exportable reports

Pull data out for leadership reviews or compliance records.

Routing

Multi-department routing

Reception → labs → doctor → pharmacy

Patients keep their place as they move between stops in a single visit.

Configurable service paths

Model each department's flow to match how your facility actually runs.

Scale

Multi-tenant & multi-branch

Centralized, multi-location control

Manage every branch from one account with role-based access per location.

Network-wide reporting

Roll up performance across all branches for leadership visibility.

See Queuro on your own front desk

Start free, or book a walkthrough with our team.